What is it all about?

Flexicare was established in 1996 with the aim of providing community support to people with mental health problems and physical disabilities.

A service user enjoys a trip to an Arsenal match.

The service is funded and supported by the London Boroughs of Camden and Islington and through customers purchasing support through Better Care Choices.

From its inception the aims of Flexicare have been simple:

  • Taking time to get to know individuals and their individual needs
  • Listening
  • Providing non-judgemental support and encouragement
  • Providing practical help
  • Providing hope that people can and do recover from mental health problems
  • To help individuals to achieve their potential and goals

The service operates as a supportive partnership aimed at clients being as independent and in control of their lives as they are able to be.

This can only be delivered by a diverse and dedicated team of Flexicare Support Time Recovery (STR) Workers. Support workers do not necessarily have a background in professional health or care work. Some may be with us while they gain vocational and professional qualifications to work in the Social Health care field, but all are people who value spending a few hours each week bringing their individual life experiences and empathy to help their clients pursue their individual goals.

Flexicare actively recruits bi-lingual support workers and adapts the service to the cultural needs of our clients.

Service User area

If you are already a Service User or if you feel that you’d benefit from the support and help offered by the Flexicare service then please go straight to our Service User page.


Holy Cross Centre
Cromer Street
London WC1H 8JU

Phone – 020 7278 4223

Fax – 020 7713 5818

Email – flexicare@hcct.org.uk