Policies & Procedures

Here are listed the Policies and Procedures that regulate the services that HCCT provides, as well as information for staff, volunteers and trustees and access to useful resources.

Please let us know if you think something should be added to the site.

Every care has been taken to ensure that the content of these pages is identical to the written/printed copies of the Trust’s Policies and Procedures but errors can occur and, in the event of any difference, the printed version which has been approved by the Trustees or the Director, as appropriate, shall have primacy. If you have any questions please talk to your manager.

The versions of Conditions of Service on this website are the current ones and your service conditions may differ, particularly if you joined the Trust prior to the introduction of the latest version.

If you find any problems with this site, or have any comments or ideas, please email opportunities@hcct.org.uk.

Trust Wide Policies

General Policies

Health & Safety

  • H&S Statement
  • Risk Assessment [DOC / 75 KB]
  • Specific Guidelines & Policies

Recruitment & Appointment of Staff

Disclosure Policies

Probation Period Policies & Procedures

Contract of Employment

Employment Policies

  • Disciplinary, Grievance & Complaints Procedures
  • Sickness Absence Policy
  • Parental Leave Policy
  • Staff Development & Training Policy
  • ITC Policies & Procedures
  • Volunteer Policy
  • Disability Discrimination Act [DOC / 316 KB]

Records & Data Protection Policies

  • Open Files Policy
  • Data Protection Act
  • Financial Policies & Procedures
  • Petty Cash Procedure [DOC / 26.5 KB]

Services Delivery Polices

Trustee Policies

  • Appointment of Trustees
  • Conflict of Interest
  • Revision of Terms & Conditions Policy

Centre Policies

  • Centre Model
  • Boundaries

Flexicare Policies

  • Health & Safety
  • User Involvement Policy
  • Medication
  • Training, Development & Supervision
  • File Management & Case Recording
  • Supporting Clients with Children

SPaRC Policies

City & Guilds Centre Policies