The number of new cases of HIV in London is rising. Stigma towards those living with HIV and AIDS is still rife and it is an illness that is much misunderstood. This training is given from a non-medical perspective and is aimed at helping workers within HCCT understand the challenges positive people face and examine [...]
A three hour session exploring why complaints are useful to an organization and the best way of recording and responding to them in line with HCCT policy and procedure. We look at the basic principles of customer service and how they relate to how we deal with complaints.
A three hour session exploring why complaints are useful to an organization and the best way of recording and responding to them in line with HCCT policy and procedure. We look at the basic principles of customer service and how they relate to how we deal with complaints.
A three hour session exploring why complaints are useful to an organization and the best way of recording and responding to them in line with HCCT policy and procedure. We look at the basic principles of customer service and how they relate to how we deal with complaints.
A three hour session exploring why complaints are useful to an organization and the best way of recording and responding to them in line with HCCT policy and procedure. We look at the basic principles of customer service and how they relate to how we deal with complaints.
This three hour session explores what forms challenging behaviour can take and why people might exhibit challenging behaviours. It goes on to explore what individuals and organisations – specifically HCCT – can do to prevent and deal with challenging behaviour that arises with an emphasis on clear boundaries, communication, respect and teamwork.
This three hour session explores what forms challenging behaviour can take and why people might exhibit challenging behaviours. It goes on to explore what individuals and organisations – specifically HCCT – can do to prevent and deal with challenging behaviour that arises with an emphasis on clear boundaries, communication, respect and teamwork.
This three hour session explores what forms challenging behaviour can take and why people might exhibit challenging behaviours. It goes on to explore what individuals and organisations – specifically HCCT – can do to prevent and deal with challenging behaviour that arises with an emphasis on clear boundaries, communication, respect and teamwork.
If you work preparing food at the centre this is an essential course. There is a short, multiple choice test, to check your knowledge and understanding. A certificate at Level 2 is great if you are considering working in food production, service or hospitality. You will learn how to safely store and prepare food, lowering [...]
If you work preparing food at the centre this is an essential course. There is a short, multiple choice test, to check your knowledge and understanding. A certificate at Level 2 is great if you are considering working in food production, service or hospitality. You will learn how to safely store and prepare food, lowering [...]
Gallery
Copyright of Holy Cross Centre Trust 2010