Holy Cross Centre Trust

“One can ‘deliver’ a parcel or a pizza, but not health or education. All public services require the ‘customer’ to be an active agent in the ‘production’ of the required outcomes. Education and health care initiatives simply fail if the intended recipients are unwilling or unable to engage in a constructive way; they are outcomes that are co-produced by citizens.”

Each month we publish a new letter from Edgar Cahn. We are now on Letter 11 of our series, entitled ‘We don’t deliver pizza’. Read more…